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Frequently Asked Questions

General questions:

What does Teamwork do?

How much does Teamwork cost?

How do I get a free evaluation license?

Are there hidden costs?

May I h ave free support or I have to pay for it?

How can I see a preview? A demo?

Does it run on Windows/Macs/Linux ?

Where does Teamwork run?

Should I install it or just use it online?

How do I contact a human being to ask some question?

Who is using it?

Is there a users community?

Using Teamwork for university courses

How is Teamwork security model structured?

How to import resources

What is the relationship between Microsoft Project and Teamwork?

How to ask for help on installation or configuration?

Where is the log file?

What and where to buy?

Is Teamwork Open Source?

I don't want to pay with PayPal or credit card

Are there any capabilities to build custom reports within Teamwork?

Installation questions:

I want to have Teamwork on my Tomcat, not on the provided one.

How do I know which version I have downloaded or saved?

Does Teamwork work on Tomcat 5.5.9 to 5.5.16?

How to remove Teamwork’s service?

I have problems with Oracle

What to provide in order to get Teamwork installed and configured?

What if I have Occasional java.net.SocketException: Broken pipe or connection trunction exception?

Can I nstall Tomcat 5/6 as Windows service?

What if nstaller can't connect to SQL Server 2005?

I want to have Teamwork on my Tomcat, not on the provided one

How do I do first login?

Configuration questions:

Can I clean data after some tests?

I can't configure Teamwork to support my language characters

I am running Tomcat as service on Windows: how do I verify/change memory settings?

Doing this or that, I get a blank screen. The error shown by the error page is not informative.

Change labels or translate the interface

Custom fields and forms

Teamwork is working fine, but logs an exception at restart

Enable Outlook synchronization with the Agenda

We don't get notifications by e-mail

Customizing images and login page in Teamwork

Identifier case sensitiity in MySQL

Teamwork tells me that the licensed operators have exceded

Upgrade questions:

Can I upgrade by hand?

I have upgrade problems

Schema update for MySql from (3.1.0 or 3.2.0) to 3.2.1 or 3.2.2

F.A.Q.
General FAQ
Installation FAQ
Configuration FAQ
Upgrade FAQ

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