Frequently Asked Questions
General questions
What does Teamwork do?
How much does Teamwork cost?
How do I get a free evaluation license?
Are there hidden costs?
May I have free support or I have to pay for it?
How can I see a preview? A demo?
Does it run on Windows/Macs/Linux ?
Where does Teamwork run?
Should I install it or just use it online?
How do I contact a human being to ask some question?
Who is using it?
Is there a users community?
Using Teamwork for university courses
How is Teamwork security model structured?
How to import resources
What is the relationship between Microsoft Project and Teamwork?
How to ask for help on installation or configuration?
Where is the log file?
What and where to buy?
Is Teamwork Open Source?
I don't want to pay with PayPal or credit card
Are there any capabilities to build custom reports within Teamwork?
What is the difference between the repository and the file storage?
How do I register the license?
Installation questions
I want to have Teamwork on my Tomcat, not on the provided one.
How do I know which version I have downloaded or saved?
Does Teamwork work on Tomcat 5.5.9 to 5.5.16?
How to remove Teamwork’s service?
I have problems with Oracle
What to provide in order to get Teamwork installed and configured?
What if I have Occasional java.net.SocketException: Broken pipe or connection trunction exception?
Can I install Tomcat 5/6 as Windows service?
What if installer can't connect to SQL Server 2005?
I want to have Teamwork on my Tomcat, not on the provided one
How do I do first login?
Configuration questions
Can I clean data after some tests?
I can't configure Teamwork to support my language characters
How do I verify/change memory settings?
Doing this or that, I get a blank screen. The error shown by the error page is not informative.
Change labels or translate the interface
Custom fields and forms
Teamwork is working fine, but logs an exception at restart
Enable Outlook synchronization with the Agenda
We don't get notifications by e-mail
Customizing images and login page in Teamwork
Some pages don't show on MySQL
Identifier case sensitiity in MySQL
Teamwork tells me that the licensed operators have exceded
Problem after migration of a MySql database from Windows to Linux
Upgrade questions
Can I upgrade by hand?
I have upgrade problems
Schema update for MySql from (3.1.0 or 3.2.0) to 3.2.1 or 3.2.2
What I have to do before upgrading Teamwork?

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