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You want to manage your issues?


Yet another issue track application? How can Teamwork compete with the established market leaders? Well, no idea.

Well, actually we have several ideas: first, issue track in an extended workgroup is only a one-sided view of the work being done; issues should be relative to the project/task you are considering. On top of the common features of issue tracking tools, you get:

- issues inherit the fine grained security model of the task, which for example may allow customers/stakeholders to insert issues by themselves
- the task notification/subscription engine is extended to cover the issues
- you get multi line edit/close
- you can quickly insert several complex issues by one-click cloning
- you can attach documents/screenshots to issues
- when an issue becomes too complex, you can promote it to a task with a single click
- if you wish so, you can temporarily assign issues to no one, or to people outside the workgroup
- there is a democratic issue voting/promoting/demoting system
- there is an autocratic issue assignment system
- task work log can be fed from issues
- to do’s can be one-click promoted to issues with automatic work log insertion
- issue reports can be chosen for your dashboard
- issues statistics are available and can be customized
- there is an issue burn-down graph
- work estimation on the issue can be changed by thinking by "time remaining" instead of by "time allocated" (very practical in practical practice)
- …

A useful new functionality allows to do bulk transfer operations, moving issues from various task or resources to other tasks or resources.


I need to MAP my organization to Teamwork: HOW?

Read "Work management with Teamwork".

Want to know more?

The main source of detailed information is the user guide, see chapter 5.

Need icing on the cake?

Look here.

OK, I'll give it a try

Try it here.